Welcome to samantaayurved.com! We are committed to delivering your order promptly and efficiently. Please read our shipping and delivery policy below for detailed information.
- Shipping Locations
We currently ship our Ayurvedic products to customers within West Bengal. We are working to expand our shipping network and will update our policy as new regions become available. - Shipping Charges
Domestic Shipping: We offer free shipping on all orders over five hundred within West Bengal . For orders below this amount, a flat shipping fee of five hundred will be applied.
International Shipping: Shipping charges for international orders will vary based on the destination and order size. Please note that additional customs duties or taxes may apply. - Processing Time
All orders are processed within 7 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order has been shipped. - Delivery Time
Domestic Shipping: Delivery typically takes 5 business days after dispatch.
International Shipping: Delivery times vary depending on the destination country and customs processing. Please allow one weeks for delivery. - Order Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to track your order. You can also track your order status by logging into your account on our website. - Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team at samantaayurved2019@gmail.com within 5 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your order. - Address Changes
Please ensure that your shipping address is correct when placing your order. If you need to make changes to your shipping address after placing an order, contact us immediately at samantaayurved2019@gmail.com. We will do our best to update the address before the order is shipped, but we cannot guarantee changes for orders already in transit. - Shipping Restrictions
Some of our products may have shipping restrictions due to local regulations or customs policies. We will notify you if we cannot ship a product to your location. - Contact Us
If you have any questions about our shipping and delivery policy, please contact us at samantaayurved2019@gmail.com or +919163397970.
Thank you for shopping with us!